Terms & Conditions

16th Street Acupuncture Wellness Store

The following terms and conditions of sale apply to store purchases: 

Return and Refund Policy

Any unopened product within 30 days after original purchase date will be applied to a full refund in the same payment method of the purchase price (less shipping charges). 16th Street Acupuncture reserves the right to review each return or exchange on a case-by-case basis.

Confirmation of your return and refunds will normally be issued within one week of the receipt of the return.

Opened products

Any products that are returned used or opened, only exchanges are allowable. Credit amounts will be proportionate to the amount of product returned based on 16th Street Acupuncture’s discretion.

Return of Damaged or Incorrectly Sent Products

16th Street Acupuncture will exchange products if the returned products were received by the purchaser in damaged condition or were incorrectly sent.